Washer Not Spinning: What Stops the Spin

A washer refuses to spin for one of two reasons: it cannot, or it will not. It cannot when the drum is held back mechanically, by a broken belt, a worn coupler or a seized bearing. It will not when the machine decides spinning is unsafe: water still in the tub, a door that will not lock, or a load piled on one side. That second group is the bigger one, and the most common single cause is a blocked drain, because no washer will spin a tub that still holds water.

What causes it

CauseWhat you seeWho fixes it
Water still in the tubCycle ends with standing water, no spin attempt at allYou can check the filter
Unbalanced loadMachine tries, thumps, slows down, gives up, usually with one heavy itemYou can fix it
Door lock or lid switchDoor will not lock, or the lid switch clicks with no responseTechnician
Drain pump blocked or deadHumming at drain time, water stays, coins or hairpins in the filterTechnician
Belt or motor couplerMotor runs, drum does not turn, burnt rubber smellTechnician
Drum bearingLoud grinding on spin, drum moves by hand with playTechnician
action
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Two groups of causes: the washer cannot spin because of a mechanical fault, or it will not spin because water, the door lock or balance say no

Cannot spin, or will not spin: two different repairs.

What you can check yourself

  1. Redistribute the load by hand and run a spin-only cycle. One wet duvet on one side will defeat any machine.
  2. Open the small hatch at the bottom front and clean the drain filter. Put a towel down first, a litre or two will come out.
  3. Check that the door is fully shut and the seal is clear of fabric. A towel caught in the seal stops the lock.
  4. Listen at the start of the drain step. A hum with no water leaving means the pump is blocked or dead.
  5. Turn the drum by hand with the machine off. Grinding or heavy play points at the bearing, free spin points elsewhere.
  6. Run a spin-only cycle on an empty machine. If it spins empty, the problem is load and balance, not the machine.

Where to stop

Stop when the filter is clean, the load is balanced and it still will not spin. Belts, couplers, door locks and bearings are behind the cabinet, and a drum bearing job in particular is where a repair stops making sense against the price of the machine. We will tell you plainly when that line is crossed.

Call C&C Appliance Repair at (800) 860-0974 for same-day service across Los Angeles and Orange County.

Where the drain filter sits at the bottom front of the washer and what collects in it

The filter behind the small hatch saves the pump.

What a technician does on a washer no-spin call, step by step

The order the machine is checked in, not guessed at.

Questions we get asked

Clothes come out soaked, but the machine says the cycle finished. Why?

It finished the cycle it could run. Most washers skip the spin quietly when the tub is not empty or the load will not balance, and they do not flag it as an error.

Is it safe to keep using it without the spin?

For a load or two, yes. But if the cause is a blocked pump, every cycle pushes more into the blockage, and a failing bearing will destroy the outer tub if you keep going.

Why is there a coin in the filter every time?

Coins, hairpins and bra wires end up in the pump filter by design. That filter is what saves the pump, and clearing it twice a year is a five minute job.

Front loader or top loader, does it matter?

The reasons split the same way, but the parts differ. Top loaders lose lid switches and couplers, front loaders lose door locks and bearings.

Which brands do you work on?

All of them, including LG, Samsung, Whirlpool, Maytag, Bosch, Miele, Electrolux, Asko and Speed Queen.

Customer reviews

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My Viking refrigerator stopped working completely. I had no idea what to do and whom to run to. I found this company online and was able to schedule same day service even though I called late afternoon. The technician showed up even earlier than promised. I think the price was a bit high but the technician had all the needed parts in stock and was able to fix my refrigerator right away. I really appreciate the time that technician took to explain to me what was wrong with my fridge and what needed to be done to fix it. I am really happy with their service and will definitely use them again